Printers & home kit
We set up printers, scanners, tablets, and phones so they work together — wireless or wired — without the usual frustration.
For Lewes residents 65+ · Home visits or coffee-shop lessons
Digital Concierge in Lewes
Digital Concierge for Lewes residents aged 65 and over — patient, plain-English help so printers, phones, tablets, healthcare wearables, and home computers just work. Prefer lessons somewhere public? We also do tech tuition and basic support at a local coffee shop in Lewes, or in your town if you are not comfortable with home visits.
We are based in Lewes. We can come to you, meet for an informal coffee-shop lesson, explain everything slowly, and leave devices working the way you need them — including scam-safe setup and clear bills you can understand at a glance.
- Over 65s welcome
- Home or coffee shop
- Scam-aware setup
- Clear fixed bills
Digital Concierge
Home IT support and tech help for Lewes over 65s
Home visits across Lewes, or informal tech lessons at a local coffee shop if you prefer not to have a visit at home. Free local collection and return. Priority booking for town residents.
Healthcare wearables
Fitbits, watches, blood-pressure cuffs, and similar devices paired correctly, with apps and notifications you can actually use.
Scam prevention
Spot phishing emails and fake calls, lock down accounts, set up safer browsing, and know who to trust before you click.
Coffee-shop lessons
One-to-one tech tuition and basic support in a Lewes café — or a coffee shop in your town — if home visits are not for you and you want something more informal.
Meet where you prefer
Home visits or coffee-shop lessons
Not everyone wants a stranger at the door — and some people just learn better somewhere relaxed. We do both.
At home in Lewes
Best for printers, Wi-Fi, wearables, and anything that lives in your house. We come to you and set it up where you use it.
Local coffee shop
Tech tuition and basic support over a coffee in Lewes — informal lessons on your phone, tablet, or laptop at your pace.
Your town’s café
If you are outside Lewes and prefer not to book a home visit, we can meet at a coffee shop near you for the same patient one-to-one help.
How it works
Patient help, simple bills
1. Tell us the problem
WhatsApp, email, or a short call. No jargon required — describe what stopped working in your own words.
2. Clear fixed price
We quote a simple visit, lesson, or membership price before any paid work. You approve it first.
3. Home or coffee shop
Choose a home visit or an informal café lesson. We show you carefully and leave notes you can keep.
Common situations
Everyday tech problems we help with in Lewes
You do not need to know the technical name. Tell us what is not working and we will help you choose the simplest next step.
Printer will not work
We connect printers, sort blank pages and Wi-Fi problems, and show you how to use them again.
Printer and setup helpComputer feels too slow
We check the cause first, then explain whether a clean, upgrade, or replacement makes sense.
Laptop and PC repairWorried about a scam
We help you check suspicious messages, secure accounts, and feel safer using email and the web.
Security helpNeed help learning
Bring a phone, tablet, or laptop to a patient lesson at home or over coffee in Lewes.
Tech tuitionWhat happens next
Simple help from the first call
1. Call or message
Explain the problem in your own words. We will ask a few straightforward questions.
2. Choose the easiest option
Home visit, coffee-shop lesson, collection and return, mail-in repair, or remote support.
3. Agree the price
We explain what we recommend and the cost before any paid work starts.
Common requests
What Lewes Concierge clients usually need
- Printers that will not connect, print blank pages, or lose Wi-Fi
- Healthcare wearables and tablets set up with NHS apps and reminders
- Cyber security hardening and scam / phishing awareness at home
- Coffee-shop tech tuition — email, Zoom, banking, and everyday tasks at your pace
FAQ
Digital Concierge questions
A patient tech help service for Lewes residents — especially over 65s. We set up devices, fix everyday problems, harden security against scams, and explain everything in plain English. Home visits or coffee-shop lessons.
Yes, if you want that. Home visits across Lewes are available, and collection and return within the town is free when a workshop repair is needed.
Yes. We offer tech tuition and basic support lessons at a local coffee shop in Lewes, or in your town if you prefer somewhere public and informal rather than a home visit. Bring your phone, tablet, or laptop and we work through what you need.
We quote a clear fixed price for the visit, lesson, or membership before work begins. No diagnostic fee games, no mystery line items — you only pay if you go ahead.
Yes. We tighten security settings, show you warning signs, set up safer passwords, and walk through real examples so you feel confident saying no to suspicious messages.
Environment
Quantified repair impact
Figures below are industry and agency estimates we publish so “repair before replace” is measurable — not marketing fluff. Model footprints vary; we cite the sources.
62 Mt
Global e-waste generated in 2022 — only 22.3% documented as properly collected and recycled (Global E-waste Monitor 2024)
17.6 kg
E-waste generated per person in Europe in 2022 — the highest regional rate (Global E-waste Monitor 2024)
~65–75%
Share of a typical laptop’s climate impact tied to manufacturing, not day-to-day electricity (DESNZ / ADEME assessments)
~27 kg
CO₂e avoided per year of use by choosing a refurbished laptop over new (ADEME)
~127 kg
Raw materials extraction avoided per year of refurbished laptop use (ADEME)
1.6 Mt
CO₂e/year EU could save by 2030 if every notebook lasted one year longer (European Environmental Bureau)
Workshop
Exact workshop metrics we publish
£0
Diagnosis before any paid work
90-day
Warranty on the specific fault repaired
£35
SSD upgrade labour (drive charged separately)
£35
Laptop screen labour (panel charged separately)
£49
Student flat-fee labour at Falmer (with student ID)
£55
Digital Concierge home visit (up to 90 minutes)
Parts suppliers & repair knowledge references
- iFixit — Repair guides, toolkits, and quality spare parts for laptop and electronics repair
- Manufacturer / OEM channels — Genuine and compatible panels, batteries, and SSDs sourced to match the device — quoted before fit
Cited environmental sources & data methodology
- ITU / UNITAR — Global E-waste Monitor 2024 — 62 billion kg e-waste in 2022; 22.3% formally recycled; Europe 17.6 kg per capita
- ADEME — Environmental assessment of refurbished digital products (laptops: ~27 kg CO₂e and ~127 kg materials avoided per year of use vs new)
- ADEME — Press briefing on reconditioning benefits (raw materials and GHG avoided per year of use)
- European Environmental Bureau / Coolproducts — One extra year of notebook life in the EU: ~1.6 Mt CO₂e/year saved by 2030
- ECOS / Coolproducts — Long live the machine — extending laptop lifetimes; EU-scale CO₂e savings potential from longer use
- UK Government (DESNZ) — Unlocking resource efficiency — electricals; manufacturing often dominates laptop lifecycle emissions (example Dell LCA ~65%)
- iFixit — Repair guides, repairability scoring, and spare parts — practical right-to-repair infrastructure we use and cite
- iFixit — Right to Repair advocacy and device repairability resources
- Right to Repair Europe — Campaign and policy hub for repairable products across Europe
- Lewes District Council — Climate emergency / net-zero 2030 local context for Lewes
Nearby
Also covering nearby towns
Book Digital Concierge in Lewes
Tell us what you need help with — printers, wearables, scams, or a coffee-shop lesson. We will reply with a clear price and a home or café time that suits you.