UK Mail-In & Sussex Local Free Bench Diagnostics 90-Day Comprehensive Warranty Repair Before Replace Philosophy Lewes Workshop · Serving East & West Sussex Mon–Fri 9am–5:30pm · Sat 10am–2pm
Free Local Callouts & Collection (Lewes, Falmer, Brighton Radius) · Free Diagnosis

Don't Panic. We Fix What High-Street Shops Won't.

★ 5.0 Google Rating · Free Local Callouts (Lewes, Falmer, Brighton) · Free Bench Diagnosis · 90-Day Warranty

Independent computer & laptop repair with free local callouts and pickup across Lewes, Falmer, Brighton, and surrounding local areas. No diagnostic fees, zero travel charges within our local radius, and if a machine isn't worth fixing, we tell you before you spend a penny.

When authorized service centers declare your MacBook or PC unrepairable or demand £600+ for a motherboard replacement, we diagnose and fix hardware issues on our Lewes bench.

Hardware repair and diagnostic workbench at Sussex Tech Repair in Lewes
LEWES WORKSHOP · HARDWARE DIAGNOSTICS & REPAIRS

Select Your Device Symptom

Diagnose by real-world symptoms rather than confusing industry jargon. We isolate root causes and fix components across East & West Sussex.

£35 labour + panel

Cracked or Broken Screen

Display flickering, lines across display, or physical glass damage. Precision LCD, IPS, OLED & Retina panel replacements for Dell, Lenovo, HP, ASUS & Apple MacBook laptops.

Screen replacement options
SSD upgrade & clean

Slow Performance & Overheating

Loud fan noise, system freeze, or spinning loading wheel. NVMe/SATA SSD migrations, thermal paste repasting, and fan dust evacuation across Lewes, Brighton & Sussex.

Speed & thermal servicing
Full scan & purge

Viruses, Malware & Browser Pop-ups

Unwanted browser redirects, fake security warnings, or compromised passwords. Kernel-level malware elimination, rootkit purging, and Windows/macOS security hardening.

Malware removal details
Over 65s Concierge

Tech Confusion & Digital Enablement

Patient one-to-one assistance in Lewes & Sussex at your own pace. In-home or café visits covering printer fixes, email setup, wearable sync, and proactive scam prevention.

Lewes Digital Concierge
Student Priority

Student Laptop Issues & Liquid Spills

Coffee/water liquid spill triage, dead battery, or unbootable drive before essay deadlines. £49 flat-fee student labour at Falmer (Sussex & Brighton campuses) with free drop-in/pickup.

Falmer Hardware Hub
Logic Board Repair

MacBook Logic Board & Component Repair

Laptop completely dead, no power, or won't charge. Logic board repair, power rail troubleshooting, ultrasonic liquid restoration, and chip-level component replacement on our Lewes bench.

Logic board repair

Every starting price is on our site before you ever call.

We publish our standard labour rates upfront. Final costs are confirmed following a free physical bench diagnostic evaluation — zero hidden fees or surprise add-ons.

Full Laptop Thermal Service & Repasting

Internal chassis clean, heatsink dust evacuation, fan overhaul, non-conductive thermal paste re-application, and 1-hour thermal stress test.

£45
SSD Upgrade Labour (NVMe/SATA Migration)

Direct drive cloning from mechanical HDD or failing SSD to a high-speed solid-state drive, preserving all files, programs, and settings.

£35 + SSD
Laptop Screen Replacement Labour

Fixed installation labour for laptop display panels (LCD, IPS, OLED, Retina). Screen panel cost quoted per exact model specification.

£35 + panel
Malware Clean & System Hardening

Deep kernel scan, rootkit purging, adware removal, browser hijacker cleanup, account security audit, and security configuration.

£45–£70
Complete System Provisioning & Data Transfer

Clean OS installation (Windows 11 or macOS) with verified OEM drivers, bloatware strip, document/profile migration, and backup setup.

£50
Free Local Callout & Collection (Lewes, Falmer, Brighton Radius)

Free travel and callout to your home, office, or student flat across Lewes, Falmer, Brighton, and surrounding local villages. Free collection & return available.

Free Callout

Lewes Net-Zero: Our Carbon Impact

9.5 Tonnes

*Estimated CO2 Emissions Prevented

We recently crossed 50 major repairs for the year. By fixing the tech you already own, we bypass the heavy mining and manufacturing emissions required to build replacement devices. That is the equivalent of taking an average petrol car off Sussex roads for almost four years. Repair is the ultimate recycling.

Technical Workflows & Impact Accordions

Explore our operating procedures, environmental benchmarks, and hardware standards through expandable technical blocks.

Our 4-Step Standard Operating Repair Process
  1. 01

    Free Bench Diagnosis

    Physical diagnostic evaluation, multimeter power rail testing, and drive health SMART analysis at zero upfront charge.

  2. 02

    Upfront Itemised Quote

    You receive an itemised quote separating component costs from labour. Zero obligation — if you decline, you pay nothing.

  3. 03

    Precision Component Repair

    We replace the specific failed chip, screen panel, or port on our Lewes bench rather than scrapping whole assemblies.

  4. 04

    Stress Testing & 90-Day Warranty

    Every system undergoes post-repair benchmarking and thermal verification before handover with a 90-day comprehensive guarantee.

Quantified Repair Impact & Environmental Statistics

Quantified Impact

Quantified repair impact

Figures below are industry and agency estimates we publish so “repair before replace” is measurable — not marketing fluff. Model footprints vary; we cite the sources.

62 Mt

Global e-waste generated in 2022 — only 22.3% documented as properly collected and recycled (Global E-waste Monitor 2024)

17.6 kg

E-waste generated per person in Europe in 2022 — the highest regional rate (Global E-waste Monitor 2024)

~65–75%

Share of a typical laptop’s climate impact tied to manufacturing, not day-to-day electricity (DESNZ / ADEME assessments)

~27 kg

CO₂e avoided per year of use by choosing a refurbished laptop over new (ADEME)

~127 kg

Raw materials extraction avoided per year of refurbished laptop use (ADEME)

1.6 Mt

CO₂e/year EU could save by 2030 if every notebook lasted one year longer (European Environmental Bureau)

Workshop

Exact workshop metrics we publish

£0

Diagnosis before any paid work

90-day

Warranty on the specific fault repaired

£35

SSD upgrade labour (drive charged separately)

£35

Laptop screen labour (panel charged separately)

£49

Student flat-fee labour at Falmer (with student ID)

£55

Digital Concierge home visit (up to 90 minutes)

Parts suppliers & repair knowledge references
  • iFixit — Repair guides, toolkits, and quality spare parts for laptop and electronics repair
  • Manufacturer / OEM channels — Genuine and compatible panels, batteries, and SSDs sourced to match the device — quoted before fit
Cited environmental sources & data methodology
  • ITU / UNITAR — Global E-waste Monitor 2024 — 62 billion kg e-waste in 2022; 22.3% formally recycled; Europe 17.6 kg per capita
  • ADEME — Environmental assessment of refurbished digital products (laptops: ~27 kg CO₂e and ~127 kg materials avoided per year of use vs new)
  • ADEME — Press briefing on reconditioning benefits (raw materials and GHG avoided per year of use)
  • European Environmental Bureau / Coolproducts — One extra year of notebook life in the EU: ~1.6 Mt CO₂e/year saved by 2030
  • ECOS / Coolproducts — Long live the machine — extending laptop lifetimes; EU-scale CO₂e savings potential from longer use
  • UK Government (DESNZ) — Unlocking resource efficiency — electricals; manufacturing often dominates laptop lifecycle emissions (example Dell LCA ~65%)
  • iFixit — Repair guides, repairability scoring, and spare parts — practical right-to-repair infrastructure we use and cite
  • iFixit — Right to Repair advocacy and device repairability resources
  • Right to Repair Europe — Campaign and policy hub for repairable products across Europe
  • Lewes District Council — Climate emergency / net-zero 2030 local context for Lewes

Six answers you'll want before you book.

Direct, unvarnished facts on costs, turnaround times, data privacy, and mail-in logistics.

1. How much will my repair cost, and are there diagnostic fees?
Diagnosis is 100% free on our Lewes bench. We test your device, isolate the root cause, and provide a firm, itemised quote before any paid work begins. If a repair is not economically viable, we tell you straight before taking a single penny. No work is conducted without your explicit approval.
2. What geographic areas and university campuses do you cover?
We come to you for free across our local Sussex radius — covering Lewes, Falmer (University of Sussex & University of Brighton campuses), Brighton & Hove, Ringmer, Glynde, and surrounding local villages with zero travel or callout fees. Local collection and pickup are completely free. Tracked UK mail-in is supported nationwide.
3. What is your typical turnaround time for hardware and software jobs?
Software cleanups, malware removal, and SSD speed upgrades are typically completed within 1–2 working days. Screen panel and battery replacements take 1–3 working days depending on component delivery. Urgent student deadline repairs and business outages receive expedited priority.
4. Do you repair Apple MacBooks and iMacs as well as Windows PCs?
Yes. We repair MacBook Air, MacBook Pro, iMac, and Mac mini systems alongside custom desktop PCs and Windows laptops. We handle logic board repairs, liquid spill triage, cracked Retina screens, trackpad faults, and macOS reinstallation without Apple Store appointment queues.
5. Is my private personal data and login information safe during repair?
We adhere to strict data privacy principles. We do not access, duplicate, or inspect your personal files unless required by a specific data rescue task. Unlike manufacturer depots, we never wipe your storage drive without your prior explicit instruction.
6. How does your tracked UK mail-in repair service work?
Package your device securely and send it via Royal Mail Tracked or courier. Upon receipt, we log the machine onto our bench, conduct a free diagnosis, and send a clear quote via WhatsApp or email. If you approve, return postage is included in the quote.

Ready for an Honest, Accurate Hardware Diagnosis?

Free bench diagnosis. Upfront itemised quotes. Direct contact with the technician handling your machine. Available via local Sussex drop-off, mobile visits, or tracked UK mail-in.

  • Free Upfront Bench Diagnosis
  • 90-Day Full Fault Guarantee
  • Mon–Fri 9am–5:30pm · Sat 10am–2pm
  • Free Local Callouts & Pickup (Lewes, Falmer, Brighton)
WhatsApp Free Diagnosis